Lettings Administrator – Burton-on-Trent

The Recruitment Experts are looking for an organised and detail-focused Lettings Administrator to join a residential lettings team in Burton-on-Trent, Staffordshire.

This permanent full-time opportunity offers a salary of £25,000 to £28,000 per year and involves supporting the smooth progression of residential tenancies from application through to move-in.

Job details

About Job

The Lettings Administrator will support the residential lettings process and help ensure that applications progress smoothly from reservation through to the tenant’s move-in date.

The role involves working with tenants, landlords and colleagues, handling documentation, coordinating pre-tenancy requirements and keeping records and internal systems up to date. The successful candidate will need to be organised, accurate and confident when managing several tasks at the same time.

Key Responsibilities

• 📋 Manage tenancy applications from reservation through to move-in.
• 📋 Carry out tenant referencing, including credit, landlord and employment checks.
• 📋 Review referencing results and communicate with landlords regarding applications.
• 📋 Prepare and issue tenancy agreements and related documentation.
• 📋 Make sure required compliance checks are completed accurately and on time.
• 📋 Arrange inventories and other pre-tenancy requirements.
• 📋 Coordinate communication between tenants, landlords and colleagues.
• 📋 Ensure move-in funds have been received before the tenancy begins.
• 📋 Coordinate key collection and move-in arrangements.
• 📋 Maintain accurate records and update internal property systems.

Eligibility Criteria

• ✅ Previous experience in residential lettings, property administration or tenancy progression is preferred.
• ✅ Good understanding of the residential lettings process and tenant referencing.
• ✅ Strong organisational skills and excellent attention to detail.
• ✅ Excellent communication and customer service skills.
• ✅ Ability to manage multiple responsibilities in a busy working environment.
• ✅ Good IT skills, including Microsoft Office and property management software.

Benefits

• 🏆 £25,000 – £28,000 annual salary
• 🏆 Permanent full-time employment
• 🏆 Supportive and friendly working environment
• 🏆 Training and professional development opportunities
• 🏆 Potential career progression within a growing property business

Required Documents

• An up-to-date CV/resume
• Relevant employment and property/lettings experience details
• Any additional information requested during the application process

How to Apply

Interested candidates should review the vacancy details and submit their application through the official job listing. Make sure your CV clearly highlights relevant experience in residential lettings, property administration, tenancy progression, customer service and administrative work.

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